amazing service from sal at the front desk and perfect location near subway access

Extraordinary staff, lovely room, lovely views.

Amazing Views and Great Club Lounge

My stay was fantastic! The rooftop lounge offered breathtaking views of Manhattan, and the complimentary breakfast and happy hour were delightful. The room was well-maintained and had great amenities, making my visit comfortable and enjoyable. It would be even better if the rooftop access was included in the standard rates, as it adds a lot of value to the experience.

Amazing NYC Stay with Outstanding Service!

We had an unforgettable trip! The hotel staff were incredibly accommodating, allowing us early check-in after a long flight. The breakfast near the lobby was delicious, with fresh bagels and great coffee. The view from our room was stunning, making our stay even more memorable. Highly recommend!

Club lounge offers a nice happy hour with free snacks and drinks. Elevators were slow and frequently out of service.

I had a fantastic stay! The fantastic roof terrace views made breakfast special, and the clean, spacious shower was a great touch. Plus, the staff really went above and beyond to help us settle in comfortably!

The Standard King Room offers comfortable accommodations, but the real highlight is the hotel’s strategic location. It’s just a few blocks away from the Holland Tunnel, making it easy to navigate in and out of the city.

While the room was fine, I wasn't prepared for the blaring sirens from police and ambulances that kept me awake half the night, especially since my room faced the street. Also, the bathroom felt dated and could use some serious updates. the door design was awkward and tricky to handle. The lack of storage space was a bit frustrating too, with only a hanging closet provided—no shelves or drawers for unpacking. Lastly, I didn't realize how heavy the traffic would be in the area, which made the overall experience a bit more stressful than expected.

The Club Level breakfast offerings were decent, I liked the addition of sautéed onions with the sausage. Also, every single hotel employee I interacted with was terrific, which surprised me, considering expectations.

It wasn't cheap, but the overall experience felt acceptable.

The location is quite good, making it easy to explore nearby neighborhoods like Chinatown and Little Italy. However, the experience was somewhat marred by the noise from the A/C units outside my room and the lack of warm water in the shower, which took quite some time to resolve. While the staff was polite and helpful, I expected better facilities for the price I paid. Overall, I appreciated the convenience of nearby dining options, but the stay could have been significantly better.

Fantastic location but has room for improvement

The hotel's location is unbeatable—right in the heart of Tribeca, a vibrant area close to Soho, making it easy to explore local dining and shopping. The room was spacious and equipped with a comfortable bed, though it did have a musty odor during our stay, which could use some attention. Additionally, the housekeeping could be improved as we often ran out of towels and toilet paper, requiring multiple calls to replenish them. Overall, it was a pleasant stay, but better attention to room maintenance and amenities would elevate the experience.

Just an appropriate option for a short stint in New York with all in all brilliant value for money. The check-in staff were friendly and helpful, which made the arrival more pleasant.

During our stay with the kids, we were delighted by the hotel's location, just a short walk from the Canal Street Subway. It made exploring the city easy. The room was comfy, and the kids loved the spacious layout, especially the cozy sofa bed!

My kids wished there were more kid-friendly dining options available on-site.

This place was just a proper fit for a flash visit in New York with attractive and competitive value for money. The club lounge on the 21st floor had nice views and decent breakfast options. Consider making use of the subway nearby for easier travel around the city.

Loved the rooftop views and the happy hour vibes. The terrace on the 21st floor is a must-visit!

Felt welcomed into the family, nothing to complain about.

Great location with friendly staff. confusing wifi charges and crowded lounge at breakfast.

We had a Queen bed room with a spectacular view of the Empire State Building from the 1018 floor. The staff were outstanding and so helpful, making check in and out a breeze and answering all our questions about where to eat and what to see.

It wasn’t cheap, but still acceptable for what we got.